All Residents |
| 1. Where can I get a copy of my lease? |
Your Resident Services Coordinator can make a copy for you. We ask that you give 24 hours notice to pull your file and make a copy. You can also get a copy from the TCC Welcome Center, but also require 24 hour notice. |
| 2. How can I get put on the “no mow” list? |
You can pick up a “No Mow” addendum from your Resident Service Coordinator or the TCC Welcome Center. This addendum will be forwarded to the lawn contractor who will mark the yard for no mow with reflectors. |
| 3. Are we allowed to paint the interior rooms? |
We do allow our residences to personalize their homes and that includes small projects such as painting, hanging pictures, etc. A resident must fill out a “Home Modification Form” that must be approved by your Resident Services Coordinator before starting any project. If you are going to paint a room, residents must agree to prime the painted room before moving out. Residents are not allowed to paint, shelves, countertops, cabinets or doors. |
| 4. What can I do to make sure my garbage disposal runs smoothly? |
Always make sure to run water when using the disposal. Avoid putting greenery, i.e. lettuce, cabbage, etc… The disposal blades are not equipped to handle that type of refuse. Periodically run a cup of ice cubes through the disposal – this will help to dislodge any items stuck in the blades. Since your dishwasher and disposal are connected mechanically, it is always a good measure to run a cycle of bleach and vinegar through the dishwasher to clean and disinfect.
|
| 5. My disposal is not working, what should I do? |
First, ensure that the disposal is OFF! Use a broom handle or similar object to probe the area and make sure there is not something obstructing the blades. Run the handle in a circular motion to check for obstruction. Run water through the system and try again. If it is still malfunctioning, you can submit a Maintenance Request from the website or call the TCMH Maintenance Department at 843-846-5330.
|
| 6. What should I do if I lose power at my residence? |
First, check to see if it is just your home, or a neighborhood problem.
If it is just your home, call maintenance and they will come to inspect. If it is a neighborhood problem, call maintenance and they will contact Public Works to investigate.
|
| 7. What do I do if my refrigerator/freezer is not cooling properly? |
First ensure that the freezer/refrigerator are not too crowded. The exhaust needs to be allowed some room to operate. If this has happened, allow the dispenser for the Ice Maker to thaw and the water from the fan to run into the drip pan, and then allow the refrigerator to try and cool again.
Remember to keep the doors shut to prevent the temperature to drop in the freezer or fridge.
If this fails to work, please call a maintenance tech at 843-846-5330. |
| 8. What do I do when my Air-conditioning is not working properly? |
First, a proper working AC can be relative to the individual’s comfort. For information purposes, the Department of the Navy’s Energy Conservation mandate is that all houses that utilize the Water Pump Systems will cool at a 15 to 20 degree variance. What this means in laymen terms is that if it is 100 degrees outside, then the average temperature of the inside of the house is required to be at least 75 to 80 degrees.
This may be uncomfortable to many; therefore, here are some steps to take to maximize your comfort and the effectiveness of your system:
Keep all doors leading to the outside closed and all windows shut.
Minimize any heat causing work during the peak summer heating time such as drying clothes or cooking large meals.
Keep blinds closed during peak heating hours.
Utilize all ceiling fans in your homes.
Change your air filters at least once a month…filters are provided free of charge at 1515 Laurel Bay inside the Self-help from maintenance.
If you own pets, please extend your vacuuming of carpets due to pet hair and dander clogging the air-cooled coils attached to the system.
Avoid burning excessive amounts of candles in your home as this will cause “sooting” and clog your system from the air-borne candle wax.
If you know that your AC is indeed not working properly, call maintenance at 843-846-5330.
|
| 9. If my home is not yet renovated on the exterior, what should I expect? |
Tri-Command Communities makes certain that every resident is informed at least one month in advance of any scheduled renovations. The Renovation/Construction Liaison is available to answer questions and address any issue that may arise. Typically, renovations will take 90 working days to complete from beginning to end.
Call your RSC or the Renovation/Construction Liaison to discuss when you block is scheduled for renovations.
|
| |
Arriving Residents |
| 1. We want to live on base – what do we need to get the process started? |
First things first, take a "WOW Tour" and see all that TCC offers. Next visit the Military Housing Office. The Parris Island Housing office is located at 402 Boulevard de France. The MCAS-Beaufort Housing Office is located at the BOQ on the Air Station, while their origanal home is under construction.
Make sure you have all of the appropriate documents: Housing Application, Privacy Act, Copy of detach orders, Dependency Applications from SRB/OQR, custody papers for children from previous marriages, if applicable.
|
| 2. Can we move into our housing before I detach from my old command? |
Yes! You will be paying rent equal to your BAH allotment. Initial minimum lease requirement is six months followed by month to month tenancy. |
| 3. What is the wait list like? |
There is NOT A WAIT LIST! MOVE into Tri-Command Communities today! Depending on your rank, family size and needs, a family or individual can be placed in a home in as little as one week or less.
If you have your eye on a certain home plan, style or neighborhood that might make the wait a bit longer. Available homes go through an “E-COM/COM” process before a new resident moves in. That means the home is thoroughly inspected, cleaned and maintained before our new resident moves in. Sometimes this can take up to 5 business days, depending on availability. The best thing to do is to start the process early by contacting the Military Housing Office or TCC as soon as you know you will be detaching. The Military Housing Office will qualify you for housing and a TCC staff member will show you available homes for your scheduled arrival. You can also view home styles on the “Our Homes” section of this site. |
| 4. Can we select a home or is one assigned? |
You can most certainly let your TCC representative know which home styles you are interested in. They will do their best to try and fit your needs and interests. Just make sure you choose a home style that is within your rank and family size. |
| 5. When will I find out my mailing address to change my contact information? |
You can contact the MHO 7 days prior to your move-in appointment to receive your new mailing information. |
| 6. I heard that single Marines and Sailors can live on base. How does that work? |
At this time, we are accepting applications from singles E-6 and above.
E3-E5 Qualify if:
They receive BAH on right
They have command approval
One person per bedroom
All occupants sign a lease |
| |
Departing Residents |
| 1. We just got orders out of Beaufort, what should we do to prepare to vacate? |
First, immediately present your orders to TCC and let us know of your intent to vacate. As per our lease agreement, 30 days notice to vacate is required. |
| 2. We are leaving housing, when will my rent discontinue to be pulled from my account? |
Updating... |
| |
Public Private Venture |
| 1. What is PPV? |
Public Private Venture (PPV) is a partnership between the Department of the Navy and a private company in which the private company will build, revitalize, repair and manage our housing units. Under this arrangement, the Department of the Navy is an active member of the business partnership that owns and operates the housing complex. |
| 2. How is PPV housing similar to military housing? |
Service members continue to live in a military community. BAH will cover rent and "normal" utility bills. Cable TV and phone service remain the service member's responsibility. Community policies are generally patterned after existing Base policies. |
| 3. How is PPV housing different from military housing? |
The housing is leased and managed by a private company. Service members will sign a lease. Service members receive basic allowance for housing (BAH), however, under PPV the BAH is paid to the landlord through their normally BAH forfeiture process. A private management company handles all maintenance and service calls. |
| 4. I understand that I will be required to sign a six-month lease that will convert to month-to-month lease after that. What if I get PCS orders before the 6-month lease ends? |
The military clause will apply. |
| 5. Will I have to sign a lease in privatized housing? |
Yes, you will have to sign a lease. |
| 6. What will my rent rate be? |
Your rent and estimated utilities will be based on your BAH rate. |
| 7. What happens if I do not pay my rent? |
You could be evicted. |
| 8. Will we have to pay a security deposit? |
No Fees, No Deposits or Administration Fees. |
| 9. Will I have to pay a separate bill for electricity? |
No. For the foreseeable future, your BAH will cover all utilities (minus cable, telephone and internet). |
| 10. In the case of dual military families, is it correct that only one will be charged the BAH rate? |
Yes, the senior military member will be charged at the "with dependent" rate. |
| 11. Is it possible that civilians will live in the PPV housing units? |
Currently, Tri-Command Communities is accepting Department of Defense Employees into housing at Laurel Bay only. All applicants must qualify at the Military Housing Office and get approval from the Base Command to move into housing. All rules still apply and rent payment is based on the individuals GS rates compared to the BAH. DOD employees are cash paying residents. |
| 12. Will housing remain integrated so that enlisted families are not living next to officers, having to salute, etc.? |
Marine Corps Order requires separation of ranks, where feasible, in military housing. The "lines" in place today, for the most part, will remain in place in the future. Maintaining separation of ranks will be part of any decision made in designating quarters, even under the PPV. |
| |